Customer Care

Customer care Information
Post-closing our Customer Care team is available for the duration of the warranty period of your new home. We offer a 30 day and 12 month warranty appointment to address any questions or concerns you may have. Please note that all warranty service requests must be made in writing to comply with the terms of your warranty. Links to the request forms are provided below for your convenience.

Please email us at customercare@empirehomesllc.com with any warranty questions or concerns.

HOA Management
HOA management is designed to create and maintain a pleasing & cohesive physical appearance within the community. HOA's provide services for:

  • Lawn care
  • Snow removal
  • Garbage & Recycling

Please email us at hoa@empirehomesllc.com with any HOA questions or concerns.

Empire Homes LLC office